OPEN HEARTS BY JANE SEYMOUR PRE-ORDER NOW THE OPEN HEARTS BY JANE SEYMOUR BOOTS PRE-SALES NOW LIVE

    FAQs

    Frequently Asked Questions

    Refund/Return Policy?

    Returns and exchanges are 100% free for items in unworn or unused condition (i.e., original tags, unworn, no scuffs on the soles of boots) within 30 days of receipt. If you're buying boots, we encourage you to try them on carpet to avoid scratching the outsoles! Refunds will be processed within 10 days of receipt of the returned boots.

    Where do you ship to?

    We currently ship to all 50 States within the United States at a flat rate of $19.95/pair.

    Who do I contact with questions?

    The easiest way to contact us is at howdy@dixonboots.com. We'll get right back to you!